We're a water management specialist based in the South West who provide all water hygiene related works from legionella risk assessments, tank cleaning and disinfection, TMV servicing, training to network infrastructure enhancements. We're part of South West Water, whose parent company is Pennon Group plc who have assets of around £5.9 billion and a workforce of around 5,000 people and at the top end of the FTSE 350 index.

We have contracts with independent schools, local authority schools, NHS hospital trusts, food manufacturers, prestigious hotels, leisure parks and housing associations.

We're registered with the Legionella Control Association to deliver all products and services with the exception of facilities management. Our skilled technicians are all directly employed, City & Guilds trained and advanced DBS checked. They are backed up by a team of experienced administrators and state-of-the art software designed for the field service industry. We’re also certified with ISO 45001:2018 and ISO 9001:2015 – so you know you’re in good hands.

We also have an experienced commercial heating team who operate in the South and South West carrying out refurbishment of large school plant rooms through to repairing leaking radiators, heating pumps and Landlords’ Gas Safety certificates. Collectively they have over 100 years of experience and are all Gas Safe registered. All work is guaranteed and competitively priced.

Gas Engineer fixing pipes

Our services

Risk assessments

It is the responsibility of the statutory duty holder to ensure a legionella risk assessment is undertaken, and, that there is a suitable legionella control regime in place. Failure to do this can result in very serious fines. Here at AquaCare we can help you with this.

Water monitoring

Following a risk assessment, a control regime may be needed to regularly check your water and ensure it is safe and compliant. We offer the following services:

  • Water sampling
  • Temperature monitoring
  • Calorifier/boiler inspections
  • Flushing


Certain assets may need regularly servicing to ensure they are safe and compliant. We offer the following services:

  • Showerhead clean and disinfection
  • TMV servicing
  • Cooling towers/steam boilers
  • Water softeners


You may be recommended to improve/replace parts of your water system. This usually depends on how deteriorated they are. This includes:

  • Clean and disinfection of CWST
  • CWST replacement
  • Pipework alterations
  • De-scaling